Strong customer hooks require a mix of content and engagement across social media, guest services and digital platforms. To start requires an in-depth understanding of your target audience, review of your social and direct platforms, and development of content and community management practices. Hook will work with your team across all of these aspects, guide your social manager on best practices, and help set you up for success.
Hook will analyze your current content strategy and identify areas of opportunity to deepen engagement, and improve visual appeal. We can also partner you with content creators or train your team on best practices.
Engaging your customers directly through your social platforms is critical to building relationships and authenticity for your brand. Hook will identify your ideal structure, platforms, and social media community management strategies.
Your digital content strategy spreads beyond traditional social platforms, and enables you to extend your reach and engagement with potential customers. Hook will evaluate where your content should live, and build a strategy framework for you.